We want you to shop with confidence. If an eligible product does not meet your expectations, you may request a return according to the terms below.
Return Period
Return requests must generally be made within 30 days after delivery.
Return Eligibility
To qualify for a return, an item should:
- Be unused and in its original condition.
- Include original packaging when applicable.
- Include all accessories, parts, and materials supplied with the order.
- Not have been damaged through misuse or improper handling.
Items that do not satisfy these requirements may not be accepted.
Non-Returnable Items
Some products may not be eligible for return, including:
- Personalized or customized products.
- Digital goods and downloadable products.
- Gift cards.
- Clearance and final-sale merchandise.
- Items that have been used, installed, altered, or damaged.
Refunds
Returned products will be inspected once received.
If the return meets the applicable requirements, the refund will be issued to the original payment method.
Refund processing times may vary depending on the payment provider or financial institution.
Damaged or Incorrect Items
If your order arrives damaged, defective, incomplete, or contains an incorrect item, please retain the product and its packaging while the issue is being reviewed.
Return Shipping
Unless the return is caused by an incorrect shipment or a verified product defect, the customer is generally responsible for applicable return shipping costs.